12 License management

MyID is installed with a standard trial license that allows you to add up to 250 user accounts and credentials to the system for up to 30 days.

If you are evaluating MyID, this may be all you need. If you have purchased MyID, you must request the licenses that have been ordered when you are ready to install them on the system.

Note: It may be easier to configure your implementation completely before requesting and installing additional licenses, in case you need to re-install the software.

Your license count determines the number of user accounts and credentials you can have in your system. For example, if you have 100 licenses, you can add up to 100 user accounts and issue up to 100 credentials. If each of your users will be issued two credentials (for example, a smart card and a mobile identity), for 100 users you would need 200 licenses.

For example:

Current
licenses

Users

Issued
Credentials

Result

100

95

95

You can add more users and request more credentials.

100

95

100

You can add more users, but cannot request any more credentials.

Obtain more licenses if you need to request any more credentials.

100

100

95

You can request more credentials, but cannot add any more users.

Obtain more licenses if you need to add any more users.

100

100

100

You cannot add any more users or request any more credentials.

Obtain more licenses if you need to add any more users or request more credentials.

A credential is any identity issued by MyID; for example, a smart card, a USB token, a VSC, a device identity, or a mobile identity. Because a single user may require multiple credentials, you are recommended to consider carefully the number of credentials you intend to issue when you request your license from Intercede.

If you reach your license limit with either user accounts or issued credentials, you must request more licenses.

As you approach your license limit, a message is displayed when you add people to the system or request credentials.

The warning message is displayed to the operator when the number of user accounts exceeds the warning limit, or the number of issued credentials plus requested credentials reaches the license limit.

Email messages may also be sent to the designated email address specified in the Licensing workflow (see section 12.4, Updating warning messages) when the number of user accounts or the number of issued credentials reaches the warning limit.

Your license may be time-limited. As you get closer to the license expiry date, you are presented with a message when you log in – this message changes color as the expiry date draws closer. You can configure MyID to hide this message from users who do not have access to the Licensing workflow; set the Show License Info to All Operators configuration option on the Notifications page of the Operation Settings workflow to No.

Email messages are also sent to the designated email address as you get closer to the license expiry date. When the license expires, you will not be able to access any workflows, unless you have permission to use the Licensing workflow, in which case you can access the Licensing, System Status, Audit Reports and System Events workflows.

Each license is tied to a particular MyID installation. If you are running multiple installations, each with it own unique database, you must have a license for each one. However, if you are running a system with multiple application or web servers against a single database, you need a single license for your system.

The Licensing workflow is used to: